Privacy policy

Last updated: 8 September 2021


Our contact details 

Name: Lut Dierckx

Address: Lut’s Place, Grange Farm, Mill Lane, North Hykeham, Lincoln LN6 9PB UK

Phone Number: (0) 1522 306215

E-mail: lut@lutsplace.co.uk

The type of personal information we collect 

We currently collect and process the following information:

  • Name

  • Address

  • Email

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You joined our mailing list

  • You purchased something via our website

We use the information that you have given us in order to:

  • Process your online/offline order

  • Contact you for marketing, information sharing and contractual reasons such as regarding you booking.

We may share this information with:

  • Google Workspace

  • Squarespace

  • Mailchimp

  • Stripe

  • Emma Hobson Online Business Support

We may share your information with these companies/individuals to help us run our business and processes payments.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting [lut@lutsplace.co.uk]

  • We have a contractual obligation.

  • We have a legitimate interest.

How we store your personal information 

Your information is securely stored online. 

We keep your Name and Email Address (for which you will have consented) for marketing purposes until such time you withdraw consent. We will then dispose of your information by deleting you from our database.

If you have purchased anything from us your information will be help by Squarespace and Stripe until you request it be removed.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [lut@lutsplace.co.uk, or at Lut’s Place, Grange Farm, Mill Lane, North Hykeham, Lincoln LN6 9PB UK if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk